SPAR KZN Masterchef Knives Spin & Win Competition

04 April 2022


Stand a chance to win additional stickers or a Masterchef Utility knife. AND be entered into the draw to win a R5,000 SPAR Voucher.
 

How to Enter


Visit www.sparkznwin.co.za to enter the game. You can play once a day. 
You can also save the link as a bookmark icon, so you have easy access to the game directly from the home-screen of your phone. 


When can I play the game?

The game starts on April 4th, 2022, and ends at midnight on July 10th 2022. If you have won a prize in the last week of the game, you will be able to enter your wallet to redeem your prize until the 17th of July 2022.


Can I play the game without a smartphone?

To use the mobile game, you need Internet access, and a Mobile device that supports the iOS or Android operating systems.


Do I have to enter my own phone number?

Yes, definitely. Without it, you will not receive the SMS code to open your Prize Wallet. 


I entered the wrong phone number; How can I change it?

You can change it in the menu section at the top of the game on the number icon.


I go straight to the page saying that I have already played today

•    Maybe you have already played in the current day, e.g. after midnight, – please wait for a new day to begin.
•    If you press "refresh" while the game is loading it will be registered as if you have already played. Please do not update while the game loads.
•    Maybe you do not have internet access wherever you are. If you have attempted to play the game at a place without internet access and the game loads in the background while you do something else, it will be registered as if you have already played.
•    You have entered a wrong mobile number. You can reset your number in the menu at the top of the game.
•    Private browsing is turned on, you need to access the game outside of private browsing.


Where can I find the Terms & Conditions of the Game?

Click the link to view the Terms & Conditions.


Will I be contacted by store staff when I disclose my number in the game?

No, your number is used exclusively to communicate with you for the purposes of the game and only if you tick the box “I consent to my information being held by SPAR for the purposes of this competition only”.
 


Winning & accessing the Prize Wallet



I am missing my SMS code to access the Prize Wallet

•    Check that the mobile number you are playing with is correct. You can check it via the menu at the top of the game. If your mobile number is incorrect, you will lose the right to the prize and the prize code will be sent to the number you have entered.
•    If the mobile number is correct, press “resend” to receive a new code. If this does not work, contact customer service at sparkznwin@tccglobal.com 
•    Maybe you have activated the SMS content filtering service (prevents receiving SMS from special/short numbers). To receive SMS, you must disable this service with your mobile operator.
•    Have patience. It may take a while before you receive the SMS. All winners are registered in our system so nobody will be forgotten.


I have deleted the SMS code to access the Prize Wallet.

Please contact customer service on sparkznwin@tccglobal.com and they can resend the SMS. Remember to provide your mobile number when contacting customer service.



Collecting my prize


Where can the prizes be collected?

The stamps can be collected in SPAR KwaZulu-Natal stores, including in Mthatha.

The knives can be collected in SPAR, KWIKSPAR, SUPERSPAR and SAVEMOR stores in KwaZulu-Natal, including in Mthatha. 

•    Stamps

In the Prize Wallet, press “Redeem” when you are in store. When it is your turn at the cashier, please press the “redeem now” button. From that moment you will have 5 minutes to show the screen to the cashier. The cashier will hand out your stamps once they have checked the animated screen.

•    Knives

In the Prize Wallet, press “Redeem” and fill in your name and choose your store. Choose when you would like to pick up your knife. You can pick up your knife during the “Collect your knife days” on 

o    13, 14, 15 May 
o    17, 18, 19 June 
o    22, 23, 24 July 

Find the knife you won in store (it will be the Utility Knife) and bring it to the redemption till. Show your valid photo ID to the supervisor at this cash-desk. 


I cannot access my stamps prize in the store

•    This may be due to poor network connection.
•    The prize may have already been collected.
•    This may be because the prize has expired. The prize is valid for 7 days and you are unfortunately unable to redeem your prize after expiry of the deadline.
•    This may be because the 5 minutes countdown is over before you have shown the screen at the cash-desk. Please send an email with your mobile number to sparkznwin@tccglobal.com and we will check and resend as required.


I cannot redeem my knife in store

•    This may be because the prize has expired before you have been able to enter your details to redeem. The prize is valid for 7 days and you are unfortunately unable to redeem your prize after expiry of the deadline.
•    Also, the store needs a day to prepare your visit. If you have played in the current day, e.g. after midnight – please visit the store the next day.
•    Please go only to the store that you have chosen to pick up your prize and make sure you bring a valid photo ID to identify yourself at the redemption till.


Can I take a different prize than the one I have won?

Unfortunately, no. The prize cannot be exchanged for either cash or other prizes.
 

Grand prize


What is the grand prize?

You can win a SPAR Shopping Voucher with a value of R5 000.


How can I win the grand prize?

Each time you play the game, you will receive one entry into the random draw for the Grand Prize. The odds of winning an instant win grand prize depend on the number of game plays, the more entries you have the bigger your chance to win. 


How many entries do I have?

You can find your number of entries in your prize wallet.


Who chooses the winner of the grand prize?

There will be a draw at the end of the game period. The more entries you have, the bigger your chance to win. All your games played from the beginning till the end of the campaign period (week 1 – week 14) will be considered in the prize draw. You can win only once.


How do I know I won the grand prize?

The winner will be contacted to inform them that they have won. 


Terms & Conditions

1.    The promoter is SPAR Group Ltd Kwazulu-Natal (“the Promoter”).
2.    This promotional game starts on April 4th, 2022, and ends at midnight on July 10th. If you have won a prize in the last week of the game, you will be able to enter your wallet to redeem your prize until the July 17th, 2022.
3.    To play, participants will be required to:
3.1.    Visit the SPAR MasterChef promotional game website: SPARkznwin.co.za using their smartphone.
3.2.    Select your Area
3.3.    Enter a valid mobile phone number with the first zero
3.4.    Tick the box: “I accept the terms and conditions” 
3.5.    Tick the box: “I consent to my information being held by SPAR for the purposes of this competition only”
3.6.     Press “PLAY”.
4.    The participant will win or lose via random attribution:
4.1.    If the participant wins Collector Stickers, prizes are accessed via an in-game prize-wallet. To activate the wallet the participant needs to enter their code received via SMS the first time only. 
4.2.    If the participant wins a Utility Knife, prizes are accessed via an in-game prize-wallet. To activate the wallet the participant needs to enter their code received via SMS the first time only. 
5.    Participants must enter in their correct phone number. If a participant wins and has given incorrect contact details, the Promoter will not be able to send the code to access the prize wallet. The phone number can be corrected easily in the menu of the game.
6.    Participants have 1 chance per day to play.
7.    The prizes are: 
7.1.    Up to 300,000 wins of Collector Stickers x5
7.2.    Up to 60,000 wins of Collector Stickers x10
7.3.    Up to 6,000 wins of Collector Stickers x15
7.4.    Up to 500 MasterChef Utility Knives
7.5.     20 wins of the grand prize, a SPAR Shopping Voucher with a value of R5 000

8.    The redemption period for the stickers lasts 7 days after the win. There is a countdown in the Prize Wallet showing the time remaining to redeem. The winner must press “Redeem” on the prize in their Prize Wallet and follow the on-screen instructions and after 24hrs of winning can:
8.1.    “Go to a SPAR store in KwaZulu-Natal or Mthatha”
8.2.    “When it is your turn at the cashier, please press the “redeem now” button.”
8.3.    “You have 5 minutes to show the animated redemption screen to the cashier before you pay so they can give you your stickers.”
8.4.    The winner presses OK if in KwaZulu-Natal or Mthatha.
8.5.    “Show the Cashier your screen before the 5-minute countdown is finished.”
9.    For the redemption of the Utility Knife the winner must press “Redeem” on the prize in their Prize Wallet within 7 days of their win. There is a countdown in the Prize Wallet showing the time remaining to redeem. 
10.    The winner will be required to enter their name and chosen store for the pick-up and tick the box “I consent to my information being held by SPAR for the purposes of this competition only”. 
11.    During the “Collect your Knife days” on the 13th, 14th or 15th of May 2022, on the 17th, 18th or 19th of June 2022 and on the 22nd, 23rd or 24th of July 2022, the prize can be picked up at the redemption till of the chosen store. The winner will be asked for proof of identity and to sign acknowledgment of receipt.
12.    The winner must then collect their knife in their chosen store during the “Collect your knife days” on 13th, 14th or 15th of May 2022, on the 17th, 18th or 19th of June 2022 and on the 22nd, 23rd or 24th of July 2022 (remember that you only have 7 days from winning to fill in your details while the promotion is active to do so). Any prize not taken up for any reason by the end of the Redemption period will be forfeited. 
13.    Each time the participant plays the game, they receive one entry into the random drawing for the Grand Prize. 
13.1.    The odds of winning the grand prize depend on the number of game plays of the participant.
13.2.    The drawing will be held at the end of the campaign period. 
13.3.    Each time the winners are automatically chosen at random by the system. The more entries a participant has, the bigger the chance to win. All your games played from the beginning till the end of the campaign period (week 1 – week 14) will be considered in the prize draw. But you can win only once.
13.4.    For the redemption of the Grand Prize the winner will be phoned up by the Promoter to organize getting them their prize.
14.    Any prize that cannot be successfully sent (for example incorrect number) or any prize that is not redeemed within the period of validity will be considered abandoned by the winner. The Promoter will not be required to take further steps and can re-issue the unclaimed prizes. 
15.    The Promoter shall not be responsible for:
15.1.    The wrong telephone number being entered
15.2.    Any lost or delayed reception of SMS
15.3.    The expiration of validity period before redemption
15.4.    Taking any additional measures needed to find or identify the winner
15.5.    Indemnifying any winner or player
15.6.    The satisfaction of the winner with their prize
15.7.    The failure of any technical element relating to this promotional competition 
16.    The prize will need to be collected at the winner’s closest SPAR, KWIKSPAR, SUPERSPAR or SAVEMOR store in KwaZulu-Natal region.
17.    A copy of these rules can be found on the following website sparkznwin.co.za throughout the period of the promotional game. 
18.    By ticking the box: “I consent to my information being held by SPAR for the purposes of this competition only” on the sign-up screen the player will consent within the following conditions:
18.1.    The SPAR Group Ltd, with its head offices located at 22 Chancery Lane, Pinetown is collecting this information as part of your entry into our competition, and it will be used for this purpose only and disposed of thereafter.
18.2.    This information is given to us by you voluntarily and of your own free will.
18.3.    If you do not wish to provide us with this information, are unable to do so, or object to it being used, we will be unable to process your entry.
18.4.    We may share this information with third parties who are partnered with us in this initiative, for purposes relating to the competition only.
18.5.    You have the right to access this information while in our possession and make corrections if necessary. You also have the right to withdraw your consent given herein at any time and may do so by contacting the Information Officer, via email, at info.officer@spar.co.za. Please note however, that this may result in SPAR no longer being able to accommodate you as a participant to this competition.
18.6.    Should you have any complaints about the way in which SPAR is processing your personal information, you can address these concerns with the Information Officer, via email, at info.officer@spar.co.za. If you are still not satisfied you are entitled to lodge a complaint with the Office of the Regulator, via email, at complaints.IR@justice.gov.za or inforeg@justice.gov.za. 
19.    The SPAR Group LTD (“SPAR”) reserves the right to take pictures with winners of the competition when presented with their prize, and all such pictures will become the property of SPAR. All associated copyright and intellectual property rights associated with the pictures will belong to SPAR, and the pictures can thereafter be used as if they were owned solely by SPAR. By submitting your entry into this competition, you hereby declare your understanding and acceptance of these terms and conditions.
20.    Any personal data submitted by you will be used solely in accordance with current South African data protection legislation, the Consumer Protection Act and the Promoter’s respective privacy policies. 
21.    The Promoter shall not be responsible for any lost, damaged, delayed, incorrect or incomplete entries for any reason whatsoever. Proof of sending will not be accepted as proof of receipt.
22.    The Promoter shall not be responsible for the failure of any personal technical element relating to this promotional competition that may result in an entry not being successfully submitted.
23.    The Promoter reserves the right to disqualify any winner if fraud or cheating is suspected, including without limitation, through the manipulation of code or otherwise frequently falsifying data.
NOTE: Any attempt to use tactics to enter or vote more than the stated limit may result in disqualification and all associated entries and/or votes will be void. Entries or votes generated by script, macro, bot, commercial contest subscription, incentives or other means not sponsored by the Promoter, vote-swapping sites, voting software, entering service sites or any other automated means and entries or votes by any means that subvert the entry/voting process or do not conform to the terms or spirit of these competition rules, will void the entry/votes and may disqualify the entrant.
24.    No applications from agents, third parties, organized groups or applications automatically generated by computer will be accepted. No incomplete or corrupted entries will be accepted. Entries will only be accepted if they comply with all entry instructions.
25.    The prizes are not exchangeable for cash.
26.    The Promoter shall have the right to change or terminate the promotional game immediately and without notice, if deemed necessary in their opinion and if circumstances arise outside of their control. In the event of such change or termination, all participants agree to waive any rights that they have in respect of this promotional competition and acknowledge that they will have no recourse against the Promoter or their agents.
27.    In the event that the prize is not available despite the Promoter’s reasonable endeavours to procure the prize, the Promoter reserves the right to substitute prizes of equal value.
28.    Neither the Promoter, their agents, their associated companies, nor any directors, officers or employees of such, shall be liable for any loss or damage, whether direct, indirect, consequential or otherwise arising from any cause whatsoever, which may be suffered by the participant.
29.    The random prize allocation is final, and no correspondence will be entered into.
30.    Participation in the promotional game constitutes acceptance of the promotional game competition rules and participants agree to abide by the rules.